Customer service is king
Sunday, July 11th, 2021 Alive 18,338 days
I have a road trip coming up this week, so Iʼm calling the hotelsʼ front desks to confirm my reservations.
- Holiday Inn: Answered immediately
- Best Western: Answered immediately
- Marriott: Transferred me three times, and left me on hold for 11 minutes so far
I think itʼs time to make a new reservation elsewhere.