BlathrWayne Lorentz

Showing blathrs with the tag “Chase.”

Connection over sneakernet

Saturday, July 30th, 2022 Alive 18,722 days

The Chase United Guide to benefits

Iʼm supposed to have super-duper awesome benefits with United Airlines because I have a Chase credit card. A couple of weeks ago, I decided to see what those benefits are. Naturally, the link on the Chase web site was broken. It just looped though a login screen over and over.

Since Iʼm a paying customer, I moaned about it to Chaseʼs customer service.

I ended up booking my ticket on another airline, and forgot all about it until I got this in the the mail today. I guess someone at Chase figured it would be faster to mail me a book about the benefits than to fix the link.

I guess this ends up being a story about good customer service, because not only do I have the book, but I just checked, and the link is fixed, too.

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Monday, April 20th, 2020 Alive 17,891 days

Error messages from both Chase and Citibank

If both Chase and Citibankʼs web sites can be borked at the same time, what chance do I have?

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