Streaming media is one of the many areas of technology that has failed to live up to its hype.
Streaming services use vague marketing words promising “unlimited” this and “endless” that. But the seldom-acknowledged fact is that if you rely on streaming music services, the music you love could just disappear tomorrow with no notice, or recourse. Thanks for the money, donʼt let the door hit you in the ass on your way out.
Just like how newspapers publish lists of whatʼs going to disappear from Netflix at the end of the month, streaming music also gains and loses music and artists regularly.
The screenshot above is Amazon Music telling me that it no longer has any songs by Comsat Angels. It knows Comsat Angels. It used to have Comsat Angels music. But not today. If you love Comsat Angels and give money to Amazon Music, youʼre out of luck.
Streaming music is the same thing as renting music. You donʼt own it. It can be taken away from you at any time.
Itʼs similar to when Microsoft abandoned its e-book store and millions of people lost the millions of books they thought they owned. A digital librarian sneaked into their homes in the middle of the night, emptied their shelves, and left behind a note reading, “Didnʼt you read page 640 of the EULA? You only rented these books. Sucker.”
This is all fine if all you care about is whatever is trendy over the last 48 hours. But people connect to books, movies, and especially music emotionally. Thatʼs why people create music. And to have those emotions yanked away from you is going to be hard on people once they realize that the things they once loved have disappeared and they didnʼt know it was going to happen.
As for the Comsat Angels, Iʼll hit the local record stores to find what Iʼm looking for. Then Iʼll own it. For real and forever.
I spend too much time pointing out the shortcomings of modern technology. Thereʼs a reason that Tech and Fail are among my most populated blathr tags.
Today, however, Iʼd like to point out what, on the surface, looks like a tech success story. But at a deeper level is the success of a traditional brick-and-mortar retailer to adapt to changes in society in order to — literally — deliver better than a tech company did.
It started a couple of days ago, when I ordered something medical from Amazon.com. In general, I donʼt buy anything that goes on or in a living being from Amazon. Between counterfeits, people selling used items as new, and a constantly-growing list of other reasons, relying on Amazon just isnʼt safe anymore. When your company canʼt even prevent selling bogus copies of books, you have a problem.
In this case, however, I ordered from Amazon because the medical thing I needed was not available from any of the CVS or Walgreens stores that I can reach, and purchasing from Walmart meant waiting two to three weeks for delivery. Walmart used to be safer than Amazon, but has recently decided to trod the same road to unreliability by embracing unknown, unverified, and dubious independent sellers.
What Amazon delivered was clearly not suitable. Instead of being in branded packaging, the item was in a Zip-Loc bag. Legitimate medical items arenʼt packaged in consumer baggies. Legitimate medical items are also not labeled by hand in ball-point pen. And they also donʼt spill their contents during shipping, unless they are seriously mishandled. The box that the item arrived in was in fine shape, and the medical item sufficiently padded.
Exasperated, I went to the CVS web site to see if perhaps the item was back in stock my local store. The CVS web site would not function. So I tried Walgreens. Except, this time instead of specifying a store that I can get to easily by train, I let the Walgreens web site pick one. And it did a splendid job.
The item I needed was in stock at a Walgreens in an area I would never think to travel to. So I put two in my cart, selected “Same day delivery” and went back to reading my New York Times.
Before I could finish the International section, there was a guy dropping a paper bag on my doorstep.
I checked my e-mail and found that the time from when I placed my order online until Walgreens notified me that my order was ready to be delivered was four minutes. Four minutes. It was picked up minutes after that, and delivered to me straight away.
The total time from when I placed the order to when I received my Walgreens order was 22 minutes. For an item that I couldn't get at a drug store near me, and that Amazon sent a counterfeit of.
Yes, I had to pay $3.99 for the delivery. But the item was a dollar cheaper at Walgreens than at Amazon, and I ordered two of them. So the cost difference was $1.99. More importantly — I got what I paid for.
Walgreens is better than Amazon. Man bites dog. The sky is green. Everything the tech bubble has been preaching about the death of brick-and-mortar is wrong.
Part of the Amazon Music screen says “purchased.” Another part says I canʼt download the music I paid for.
Trying again in 15 minutes didnʼt change anything. Nor did trying again in 30 minutes, or 45. An hour after my purchase I got on the blower with Amazon customer service, and was told to wait 24 hours to download the music I paid for.
Thatʼs OK for me, because I'm patient. I was able to download the music when I tried a couple of days later. But isnʼt the whole point of Amazon Music that people are supposed to have immediate, unlimited access to their music?
Cheaper than Google Cloud, more relianle than Microsoft Azure
Thursday, July 15th, 2021Alive18,342days
Every ten years it seems like the tech world bring in a new batch of people who never bothered to study how things worked in previous decades, and thus end up not only reinventing the wheel, but hyping it up like itʼs the first time anyone ever thought of whatever it is theyʼre all excited about.
Timesharing → Thin clients → Web apps
Hypercard → Web sites
Brittanica → Encarta → Wikipedia
Q-Link → IRC → Second Life → Virtual reality
Rabbitjackʼs Casino → BetMGM
Also not new: Cloud computing. Check out the highlights from this 1979 advertisement for MicroNET:
MicroNET allows the personal computer user access to… large computers, software and disc storage
You can use our powerful processors
Operating time [is] billed in minutes to your VISA or MasterCharge card
You can even sell software via MicroNET.
MicroNET was a way for CompuServe to allow people to use spare capacity on its big iron computers. People could upload their personal projects, conduct business, and even develop software using the might of dozens of machines thousands of times more powerful than what they could afford in their own homes. Maintenance, backups, power supply, networking, and other infrastructure details were abstracted away from the end user so the user could concentrate on the task at hand.
Sound familiar, Google Cloud Platform, Microsoft Azure, Amazon Web Services, and a thousand other virtual machine companies?