BlathrWayne Lorentz

Showing blathrs with the tag “Houston.”

Break a leg!

Friday, September 30th, 2022 Alive18,784days

An error message from Houston Methodist Hospital's Epic system

Houston Methodist Hospital has eighty-brazillion dollars and ninty-brazillion employees. If it canʼt keep its webview from breaking a leg, what am I supposed to do?

Also, someone should fix that grammar. It's probably Epicʼs default, but that doesnʼt make it right.

❖ ❖ ❖

Glub glub glub

Friday, September 30th, 2022 Alive18,784days

An fish tank devoid of life

One of the nice things about Houston Methodist Hospital is the fish.

Scattered around the campus are large aquaria, which are much nicer to look at than the television screens hanging from the ceiling blaring The Price is Right while youʼre trying to comfort a nervous loved one.

For some reason, this aquarium in this office has no fish.

What happened to the fish? Did they never arrive? Are they out for a walk? Did they die?

Sarcastically I think, “If the doctors in this section can't keep fish alive, how can I expect them to keep people alive?”

Also, I think maintaining fish tanks for a large, deep-pocketed healthcare company is a dream job. It seems like there's enough of them to have someone in-house.

❖ ❖ ❖

Zzzz shell

Monday, September 26th, 2022 Alive18,780days

A turtle on a rock in the sun in the Japanese Garden at Hermann Park

One of the best features of the Sunday Morning program on CBS is the part at the end where we get to see some part of the natural world. No lasers. No music. No talking heads. Just birds, and plants, and bees, and animals doing what they're meant to do.

While CBS has slashed the time devoted to that segment each week from minutes down to mere seconds, other television stations like KHOU/Houston and Sky News, have started adding these segments.

As a former television producer, I know that in addition to be beautiful and memorable and giving people a reason to stop and stare, these segments with soft ending times are useful for padding out a short show, or sacrificing so that I can cram in some last-minute story.

With the infinite resources of the intarweb, there's no need to cut nautre for time. So here is my gift to you: A turtle being all turtle-y in Hermann Park. Watch as long as you like.

❖ ❖ ❖

Do what?

Monday, September 12th, 2022 Alive18,766days

This menu is beyond inscrutable.

There's a big push in large healthcare companies to make things easier for patients. It sounds dumb to have to state that, but there has not always been the institutional will to care for patients on their level. But a lot of studies and computer models have shown that something as simple as repeating instructions to a patient can improve the outcomes of treatment in a percentage of people. With so many people in the world now, even a small change can mean enormous savings in money for hospitals, insurance companies, and the patients, themselves.

Unfortunately, we're still at the beginning of the process of bringing the healthcare institutions down to the level of the people they are supposed to serve. The use of regular language and easy methods is spreading, but remains uneven.

To wit: The image above, which is the first question asked when trying to book an imaging appointment with Houston Methodist Hospital.

This is an online form for patients, not doctors. When a regular person phones Methodist to make an imaging appointment, it suggests you use this form to make the appointment online.

I am not a doctor. How am I supposed to know if I need an “MRI 1.5T Wide Bore with Contrast,” or an “MRI 3T without Contrast,”, or a “Fluoroscopy,” or something else? It turns out the type of appointment I need isn't even listed in the options.

As someone who builds healthcare web sites for a living, I understand the technical reasons why this is the way it is. But I also understand that it doesn't have to be this way.

There are people in healthcare who care quite a lot about making things easier, and therefore better, for patients. That caring and understanding rarely pervades and entire organization. But it has to.

What we see here is, in my semi-expert opinion, a breakdown in the chain of caring. Something got outsourced to an external company that doesn't have to care. Someone didn't get trained in the importance of making things easier for the patients, and let this awful thing see the light of day. Some web developer somewhere doesn't have the authority, confidence, or will to question what's been handed to him to produce. He's just there to push buttons and cash a check.

Every person at every level of a healthcare organization not only had to be told to care, but trained to care. Even, and especially, the directors and C-levels. The upper levels are told about how much money can be saved by making healthcare more accessible to ordinary people. But they aren't trained in what that actually looks like, so they are not able to spot mistakes as they're happening, so they can have the people under them correct the problems before they persist and spread. Allowing people to say “That's the way we've always done it” is evidence of a sclerotic organization.

Similarly, and as alluded to above, with the continual outsourcing of functions, you also end up outsourcing caring. Someone pasting together AJAX snippets from StackOverflow in an SalesForce application on the other side of the planet doesn't care that the web site is useless to 90% of users. They've done their job, and that's all their staffing company cares about. It's important to understand that lack of detail and care makes your healthcare company look bad, and it hurts your bottom line by making your treatments less effective, and making your doctors work more.

Everyone in a healthcare organization has to not only care about the patients, but be trained in this. Not just the hands-on people like doctors and nurses and patient liaisons. Everyone. The people who process forms. The people in accounting. And, yes, the I.T. people. Every single person in a healthcare organization affects patients in some way.

To its credit, of the dozens healthcare organizations I've interacted with in dozens of states, Methodist is among the better and more advanced with regard to how it treats its patients. But the process is incomplete.

Healthcare companies talk a lot about caring. But unless there is an ethos of responsibility to the patient that includes every single person in that organization, it's all just marketing.

❖ ❖ ❖

Weʼre number what?

Monday, September 12th, 2022 Alive18,766days

Those Methodists make a fine cup of coffee

Iʼm always trying to explain to my coworkers the importance of future-proofing what you publish.

Here we see a happy coffee sleeve touting Houston Methodist Hospitalʼs rank as the number 16 hospital in the nation. Except that it isnʼt.

Methodist is actually number 15. Sixteen was last year. But some middle manager thought it was a good idea to order fifty brazillion coffee sleeves flogging the #16 position, and now itʼs stuck under-bragging until they run out.

❖ ❖ ❖

Touched by an angle

Friday, August 19th, 2022 Alive18,742days

Best use of these screens I've seen yet.

❖ ❖ ❖

Leaf me alone

Friday, August 19th, 2022 Alive18,742days

A cup of coffee with leaf latte art from Greenway Coffee

I wonder what kind of leaf this is. To me, it looks like a philodendron, left in the corner office of a skyscraper after everyoneʼs switched to work-from-home.

❖ ❖ ❖

Cleanliness counts

Thursday, August 18th, 2022 Alive18,741days

If the dirt on the sidewalk apron is deep enough to support plant life, perhaps it's time for the City of Houston to invest in a street sweeper.

❖ ❖ ❖

“G” is for “coffee”

Wednesday, August 17th, 2022 Alive18,740days

A cup of Greenway Coffee coffee from Greenway Coffee

I tried Greenway Coffee for the first time today. Itʼs a solid cup of joe. Better than some, but not as good as others. But in its favor, it's on Main Street in downtown Houston; and the price is a little bit less than the Starbucks 40 feet away.

I recommend the Texas honey and somethingorother. That's what I got. Too bad I donʼt remember what itʼs called.

Bean bags are on the pricey side — running ~$20. But that includes a free cup of coffee, which brings the price down closer to $15. Which isnʼt awful in 2022.

❖ ❖ ❖

More like an onion

Wednesday, August 17th, 2022 Alive18,740days

Latte art from Greenway Coffee. I think it looks a bit like the iris growing in my garden.

❖ ❖ ❖

Thereʼs a fungus among us

Wednesday, August 17th, 2022 Alive18,740days

Mushrooms in Hermann Park

I donʼt know if thereʼs too much water, or too much mulch on this hillock, but either way the result is a ʼshroom with a view!

❖ ❖ ❖

Playgrounds never change

Wednesday, August 17th, 2022 Alive18,740days

Ducks in Hermann Park

This reminds me of the old song from The Electric Company (or maybe it was Sesame Street?):

One of these kids is not like the others
One of these kids is not the same
One of these kids does not belong
Do you know his name?

Ducks can be cruel.

❖ ❖ ❖

Where the big boys are

Wednesday, August 10th, 2022 Alive18,733days

IAH

Bush Intercontinental Airport (IAH), as seen from a plane that just left Hobby Airport (HOU).

They're only about 17 miles apart, but Iʼve flown between them a few times.

In the 1990's there was a bit of a kerfuffle when Bush Airport raised its parking rates. People were mad. Like Texas mad. Because in Texas, parking is virtually a human right.

To capitalize on this, hometown flyer Continental Airlines offered a promo: Fly with Continental from Bush, and you can park at the much cheaper (my memory says it might have even been free) Hobby Airport. Continental would fly you from the smaller airport to the larger one to catch your real flight.

The magic of this was that, at the time, airlines would give you 500 frequent flyer miles just for getting off the ground. I was able to bank several thousand frequent flyer miles just hopping back-and-forth between IAH and HOU on my way to other cities. This was back when frequent flyer miles meant something, and werenʼt just Monopoly money.

One day as my flight from HOU to IAH was getting ready to take off, the plane taking off ahead of us crashed. We were still on the taxiway, so you could see the wreckage right there.

It was a small non-commercial plane, but that didnʼt make any of us passengers feel better because the Continental flight was a puddle-jumper so small that it only had seats on one side.

After a delay, we ended up taking off from another runway. Since then, my flights have been mostly uneventful. As they should be.

❖ ❖ ❖

Youʼre next

Wednesday, August 10th, 2022 Alive18,733days

A floor-cleaning robot at Houston Hobby Airport

The tech nerd part of me that should think, ”Oh, cool! Hobby Airport has industrial-grade floor cleaning robots!” is outweighed by the human being in me who thinks, “Well, there's one more job that some person with low skills got kicked out of.”

Not everyone in the world has the mental or physical capability to do a mid-level or high-level job. But they still need a job, and deserve the dignity that comes with employment. In the 80ʼs the justification for turning jobs over to robots was that the newly unemployed could be re-trained to fix or run the robots. But in my experience, that's only rarely true.

The more I interact with people of all social strata, the more I realize that mopping floors in an airport is a really good job for some people. One they can be good at, and proud of. That will allow them to provide for themselves, and maybe even another person or two. Iʼm not currently convinced that we should automate the humanity out of society.

❖ ❖ ❖

I can see my house from here

Tuesday, August 9th, 2022 Alive18,732days

Downtown Houston, Texas at sunrise

7:14am, over downtown Houston.

It makes me think of the Poirot line, “Old sins cast long shadows.”

❖ ❖ ❖

I can see my luggage from here

Tuesday, August 9th, 2022 Alive18,732days

Houston Hobby airport from the air

Flying over Houston Hobby Airport (HOU). Much improved over the last time I flew from there.

❖ ❖ ❖

That mat is going to melt

Saturday, August 6th, 2022 Alive18,729days

A woman all alone yogaing on the roof

I understand that hot yoga is trendy, but I'm not sure that doing poses on the roof of a concrete parking garage when it's 103° with 80% humidity is a great idea.

Still, nice day for it.

❖ ❖ ❖

Electrifying

Monday, July 25th, 2022 Alive18,717days

The roof of a Houston Metro light rail train

Have you ever wondered what the top of a light rail train looks like?

Youʼre welcome.

❖ ❖ ❖

Do what?

Wednesday, July 20th, 2022 Alive18,712days

Street signs embedded into various sidewalk corners in Midtown Houston — poorly

When I lived in Houston the first time, there were many streets in Midtown that still had their historic tile mosaic street signs intact. In the decades I was away, the streets of Midtown were rebuilt, and the old curb signs removed so that the sidewalks could meet A.D.A. standards. Fortunately, the City of Houston decided that instead of throwing away the historic mosaics, it would embed them into the face of the sidewalks to preserve them.

The results is bad. Really bad. What you see above is the result of two things I've observed:

  1. There is a very common attitude of “good enough” in the greater Houston area, where people will do a half-ass job and if it's good enough, consider it the same thing as done well.
  2. You canʼt tell someone to arrange tiles in a “checkerboard” pattern because a surprising number of people have never played checkers, and donʼt know what a checker board is.

The first point I've learned from actual people. Iʼve met a number of people with this “good enough” attitude, and lack of pride in the things they do. One guy who thought this way bought his wife a used iron from eBay because he thought it was a “good enough” anniversary present.

The second point, I discovered while trying to explain the situation with mining rights on the checkerboard sections of the Navajo Nation. The person I was speaking with had no concept of what I was saying until I showed her what it looked like on a map. Until then, she had no reference for “checkers” or “checkerboard.”

I suspect what happened to the sidewalks of Midtown was a combination of a lack of pride in one's work, combined with a lack of basic knowledge. The result is that it makes the City of Houston, and its people, look stupid to anyone who uses a sidewalk in Midtown.

❖ ❖ ❖

Tubes for noobs

Saturday, July 16th, 2022 Alive18,708days

Photograph of my TV

I finally got around to fixing up the over-the-air antenna hooked up to my TV. I re-scanned and found 121 channels.

Not all of the channels are great. But that's no different than the DirecTV service I have in my apartment, for which I am obligated to pay $80 a month. Except that the majority of the dross over the air is shopping channels and infomercials, while DirecTV seems to be 90% pornography, sports, and also shopping.

The important thing is that with the over-the-air antenna, I get The! Movies! Network!, and MeTV+. I've also discovered a channel that is mostly British and Australian DIY and lifestyle shows, like Escape to the Country, of which Darcie and have long been fans. Going to have to rev that $20 ATSC DVR into high gear for a while.

Here's a table of what I found, mostly for my own reference, and subject to change with a shift in the wind.

If you're viewing this on a mobile phone, you won't be able to see the table until you hold your phone horizontally. That's because tables look like absolute pants on phones.

Display channel Station ID Network Primary language Content
2-1KPRC-TV/HoustonKPRC-HDNBCEnglishVariety
2-2KPRC-TV/HoustonStartTVStartTVEnglishVariety
2-3KPRC-TV/HoustonH&IHeroes and IconsEnglishVariety
2-4KPRC-TV/HoustonDABLDablEnglishLifestyle
2-5KPRC-TV/HoustonGetTVGetTVEnglishVariety
3-1KBTX-TV/BryanKBTX-DTCBSEnglishVariety
3-2KBTX-TV/BryanKBTX-CWThe CWEnglishVariety
3-3KBTX-TV/BryanKBTX-™TelemundoSpanishVariety
3-4KBTX-TV/BryanGrioTheGrioEnglishVariety
11-4KHOU/HoustonTwistTwistEnglishLifestyle
11-11KHOU/HoustonKHOU-HDCBSEnglishVariety
13-1KTRK-TV/HoustonKTRK-HDABCEnglishVariety
13-2KTRK-TV/HoustonLOCALishLocalishEnglishLifestyle
13-3KTRK-TV/HoustonKTRK-D3This TVEnglishVariety
13-4KTRK-TV/HoustonQVCQVCEnglishShopping
14-1KETH-TV/HoustonTBN HDTrinity Broadcasting NetworkEnglishReligion
14-2KETH-TV/HoustoninspireTBN InspireEnglishReligion
14-3KETH-TV/HoustonSMILESmileEnglishReligion
14-4KETH-TV/HoustonEnlaceEnlaceSpanishReligion
20-1KTXH/HoustonKTXH DTMyNetworkTVEnglishVariety
20-2KTXH/HoustonMovies!Movies!EnglishMovies
20-3KTXH/HoustonTheGrioTheGrioEnglishVariety
20-4KTXH/HoustonBUZZRBuzzrEnglishGame shows
21-1KVQT-LD/HoustonNewsmx2Newsmax TVEnglishSpecialty
21-2KVQT-LD/HoustonRetroRetro TVEnglishVariety
21-3KVQT-LD/HoustonElohimElohimSpanishReligion
21-4KVQT-LD/HoustonClassicClassic Reruns TVEnglishVariety
21-5KVQT-LD/HoustonCristoCristo TVSpanishReligion
21-6KVQT-LD/HoustonH-landHeartlandEnglishLifestyle
21-7KVQT-LD/HoustonLife-VVidaVision NetworkSpanishReligion
21-8KVQT-LD/HoustonINTVEnglish
21-9KVQT-LD/HoustonBiz-TVBiz TelevisionEnglishTalk shows
21-10KVQT-LD/HoustonNowMTVNowMedia TVEnglish and SpanishVariety
21-11KVQT-LD/HoustonACEAmerican Classic EntertainmentEnglishVariety
21-12KVQT-LD/HoustonABTVABTVVietnameseVariety
21-13KVQT-LD/HoustonMBCMillennium Broadcasting ChannelEnglishAfrican
21-14KVQT-LD/HoustonLaTeleLaTeleSpanishMovies
21-15KVQT-LD/HoustonKVQT-15nonenonenone
22-1KLTJ/GalvestonKLTJ-DTDaystarEnglishReligion
22-2KLTJ/GalvestonKLTJ-ESDaystar EspañolSpanishReligion
26-1KRIV/HoustonKRIV DTFoxEnglishVariety
26-2KRIV/HoustonDecadesDecadesEnglishVariety
26-3KRIV/HoustonFOX WXFox WeatherEnglishWeather
27-1KQHO-LD/HoustonVietSkyVietSkyVietnameseShopping
27-2KQHO-LD/HoustonS.E.TSaigon Broadcasting Television NetworkVietnameseVariety
27-3KQHO-LD/HoustonFodd&FUFood and Fun TVVietnameseVariety
27-4KQHO-LD/HoustonVNBCVNBCVietnameseShopping
27-5KQHO-LD/HoustonVietmedVietmediaVietnameseVariety
27-6KQHO-LD/HoustonIVTVVTVVietnameseVariety
27-7KQHO-LD/HoustonAvailabVietnameseVariety
27-8KQHO-LD/HoustontheVGlobal Mall TVVietnameseShopping
27-9KQHO-LD/HoustonAWMAWM TVVietnameseVariety
27-10KQHO-LD/HoustonPeace and Happiness TelevisionVietnameseLifestyle
28-1KUGB-CD/HoustonKUGB-CDNovelisimaSpanishVariety
28-2KUGB-CD/HoustonKUGB-CDnoneEnglishInfomercials
28-3KUGB-CD/HoustonKUGB-CDShop LCEnglishShopping
28-4KUGB-CD/HoustonKUGB-CDMagnificent Movies NetworkEnglishMovies
28-5KUGB-CD/HoustonKUGB-CDnoneEnglishInfomercials
28-6KUGB-CD/HoustonKUGB-CDnoneEnglishInfomercials
28-7KUGB-CD/HoustonKUGB-CDClassic Reruns TVEnglishVariety
32-1KEHO-LD/HoustonKEHO-LDEnglishVariety
32-2KEHO-LD/HoustonKEHO-LDnonenonenone
32-3KEHO-LD/HoustonKEHO-LDnoneEnglishInfomercials
32-4KEHO-LD/HoustonKEHO-LDMagnificent Movies NetworkEnglishMovies
32-5KEHO-LD/HoustonKEHO-LDStadiumEnglishSports
32-6KEHO-LD/HoustonKEHO-LDShop LCEnglishShopping
32-7KEHO-LD/HoustonKEHO-LDEnglishVariety
34-1KUVM-CD/HoustonKUVM-CDLATVSpanish and EnglishVariety
34-2KUVM-CD/HoustonKUVM-CDEnglishVariety
34-3KUVM-CD/HoustonKUVM-CDMagnificent Movies NetworkEnglishMovies
34-4KUVM-CD/HoustonKUVM-CDnoneEnglishInfomercials
34-5KUVM-CD/HoustonKUVM-CDMagnificent Movies NetworkEnglishMovies
34-6KUVM-CD/HoustonKUVM-CDEnglishVariety
39-1KIAH/HoustonKIAH-DTThe CWEnglishVariety
39-5KIAH/HoustonCourtTVCourt TVEnglishLifestyle
45-1KXLN-DT/RosenbergKXLN-DTUnivisionSpanishVariety
45-2KXLN-DT/RosenbergUnimasUniMásSpanishVariety
45-3KXLN-DT/RosenbergMysteryIon MysteryEnglishLifestyle
45-4KXLN-DT/RosenbergNTDNew Tang Dynasty TelevisionChineseVariety
45-5KXLN-DT/RosenbergDIGI-TVDigi-TVEnglishVariety
46-1KBPX-LD/HoustonNuestraNuestra VisiónSpanishMovies
46-3KBPX-LD/HoustonNuduNu DuMont TelevisionEnglishVariety
46-4KBPX-LD/HoustonHeartlaHeartlandEnglishLifestyle
46-5KBPX-LD/HoustonGEBGEB NetworkEnglishReligion
47-1KTMD/GalvestonKTMD-HDTelemundoSpanishVariety
47-2KTMD/GalvestonEXITOSTeleXitosSpanishVariety
47-3KTMD/GalvestonNBCLXLXEnglishVariety
47-4KTMD/GalvestonCOZICozi TVEnglishVariety
47-5KTMD/GalvestonOXYGENOxygenEnglishLifestyle
49-1KPXB-TV/ConroeIONIon TelevisionEnglishVariety
49-2KPXB-TV/ConroeBounceBounceEnglishVariety
49-3KPXB-TV/ConroeCourtTVCourt TVEnglishLifestyle
49-4KPXB-TV/ConroeDefy TVDefy TVEnglishVariety
49-5KPXB-TV/ConroeLaffLaffEnglishComedy
49-6KPXB-TV/ConroeTruRealTrueRealEnglishVariety
49-7KPXB-TV/ConroeNEWSYNewsyEnglishNews
49-8KPXB-TV/ConroeHSNHome Shopping NetworkEnglishShopping
51-1KYAZ/KatyMeTVMeTVEnglishVariety
51-2KYAZ/KatyMeTV+MeTV+EnglishVariety
51-3KYAZ/KatyAztecaAzteca AméricaSpanishVariety
51-4KYAZ/KatyStoryStory TelevisionEnglishHistory
55-1KTBU/ConroeQuestQuestEnglishVariety
55-3KTBU/ConroeNacionNación TVSpanishReligion
57-1KUBE-TV/BaytownKUBE-TVShopHQEnglishShopping
57-2KUBE-TV/BaytownnonenoneEnglishplaceholder
57-3KUBE-TV/BaytownSBNSonLife Broadcasting NetworkEnglishReligion
57-4KUBE-TV/BaytownChargeCharge!EnglishVariety
57-5KUBE-TV/BaytownnoneEnglishInfomercials
57-6KUBE-TV/BaytownMi Raza TVMi Raza TVSpanishInfomercials
57-7KUBE-TV/BaytownCRTVnoneEnglishInfomercials
57-8KUBE-TV/BaytownJTVJewelry TelevisionEnglishShopping
57-9KUBE-TV/BaytownUChurchSpanishReligion
57-10KUBE-TV/BaytownAChurchThree Angels Broadcast NetworkSpanishReligion
57-11KUBE-TV/BaytownVieTVVieTVVietnameseVariety
61-1KZJL/HoustonEstrella TVSpanishVariety
61-2KZJL/HoustonKZJL-2Estrella NewsSpanishNews
61-3KZJL/HoustonEstrella DeportesSpanishSports
61-4KZJL/HoustonShopLCShop LCEnglishShopping
61-5KZJL/HoustonPOSI-TVPositivEnglishMovies
61-6KZJL/HoustonQVCQVCEnglishShopping
67-1KFTH-DT/AlvinKFTH-DTUniMásSpanishVariety
67-2KZJL/HoustonGetTVgetTVEnglishVariety
67-3KZJL/HoustonGRITGritEnglishWesterns
67-4KZJL/HoustonHSNHome Shopping NetworkEnglishShopping
67-5KZJL/HoustonKXLN-HDUnivisionSpanishVariety
❖ ❖ ❖

Fountains of pain

Thursday, June 16th, 2022 Alive18,678days

The Main Street Square fountains are being tested again. These have been broken for the entire year Iʼve lived in Texas, and who knows for how long before that.

❖ ❖ ❖